I an IT professional and Digital Innovator with years of experience in application development, enterprise architecture, strategic planning and portfolio governance. I have a passion in creating visually exciting apps that bridge Mixed reality and Voice with back-end Cloud/Database solutions.
- Innovation leader
- Technical mentor
- Effective communicator
- Strategic planning and portfolio governance
- Investment optimization
- Business process improvement
- Enterprise Content Management platforms
- Software development (C#, Java, Go, AWS, Unity3D)
- Florida Atlantic University, Boca Raton, Fl. USA. Bachelor of Computer Science
Unity Certified Programmer July 2020
AWS Certified Developer Associate Sept 2020
American Express and Harvard Certification in Leadership Excellence Aug 2018
TOGAF 9 - The Open Group Apr 2014
Staff Engineer/Architect - American Express , Apr 2016 - current
Enterprise Platform team member, responsible for evolving American Express Global Statements and Disclosures mainframe and distributed platforms to IaaS/PaaS cloud based architectures. Additionally responsible for driving the platform's API exposure and CICD maturity.
Director of Technical Architecture - American Express Nov 2013 - Apr 2016
Provided architecture and strategic direction for several key World Service and Global Credit Administration platforms: Enterprise Content Management/Imaging, Fax, Scan, Operational Performance, MIS, Workforce/ Knowledge and Learning management. I led the creation and refresh of the portfolio's roadmaps and blueprints which influence and steer approximately $10-20MM annual investment for the collective portfolio as part of investment optimization.
Lead Technical Architect - American Express Oct 2005 - Nov 2013
Lead architect for the American Express business facing Imaging, Fax and Scan utilities having a global customer base. Provided technical direction and oversight for all projects implemented by the team and the application service hosting providers. Maintained strong business partner relationships to ensure strategic and tactical platform needs and opportunities are understood, prioritized and provided with a clear multi-year plan.
Programmer to Lead Programmer Analyst - American Express Oct 1992 - Oct 2005
Primarily responsible for designing, building, and implementing many business automation applications for Imaging related business functionalities. In addition, worked for several years within the Servicing and Disputes portfolios helping to design and build Windows based front ends for several legacy mainframe environments to aid in automation of dispute handling and customer identification processes. Designed and built the Universal Customer Identification system for American Express, which is used to aid agents in establishing the identity of customers who call for servicing their card member accounts.
Programmer - Computer Task Group Oct 1991 - Oct 1992
Programmer Analyst Contract position, mainframe coding, responsible for American Express Service Establishment oriented mainframe jobs and IMS screens.
American Express Technologies - Digital Exchange innovation 2015
Awarded first place for a digital learning innovation using Oculus Rift/Virtual Reality as a means to provide bite-sized video training in a distraction free fully immersed environment.
American Express Technologies - Gold Excellence 2006
One of 65 recipients (out of 565 technology focused candidates) personally recognized for driving results, demonstrating leadership and delivering value to American Express.
American Express Technologies - Chairman’s Award 2000
Top Award, as a result of creating a solution for delivering and storing digital remit images from globally dispersed third party lock-box vendors. Built a solution for internal American Express customer service agents to search/view the images to help resolve payment oriented servicing requests.